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Reader Teresa cried out for help on our Facebook page and then emailed me her question about a missing discounted gift card. What would you do if you were in her position? Leave your suggestions in the comments.
Sorry can’t recall which freebie site I ordered a Barnes & Noble gift card from on sale @Christmas. Charged my Visa.
I talked to a man & my order had not been completed & was then on the way I thought. My sister in AZ has never rec’d it though. Ideas?Thx. Teresa
Teresa, some simple detective work will help you figure out the site’s name so you can set things straight. If your Visa was charged, I suggest you check your bill to find out the name of the site. If it’s not on there because (some companies charge a card with another name), check the date you made the purchase. Then go back through your browser’s history to find the site. If you have time try to get in touch with the vendor.
If it’s almost 60 days since you bought it, get your credit card company involved, fast! Have them cancel the charge and deal with the vendor. For future reference, make sure you keep a record when you reach out to a company because of a problem. If they don’t want to refund your money, go to your credit card company! Do it within 60 days of the purchase date. Your credit card issuer then has 10 days to restore the charged amount and 45 days to investigate the case. Everything should be resolved within 90 days.
Welcome to Bargain Babe! I’m Mara, and I’m so glad you’re here. I am an obsessive bargain hunter and penny pincher, and I am determined to live a full life without EVER paying full price.
Was this thru SaveMore?? I ordered one thru them 12/2 and I haven’t received mine either! Reading this made me think of it, so just now I went to the site and realized they don’t just ship it out apparently. You have to “claim it” and tell them the address again. Now it says it’ll ship in 5-10 days.
I have had similar luck with SaveMore. When you try to call them, you only get voicemail and then they don’t return calls! Poor, poor customer service. No way to email them, either. I suspect they are now out of business, because I don’t receive their daily emails anymore. I did receive a Boston Market card that I purchased through them, but it took a LONG time. Buyer beware!
Are you gals still using this site? It sounds fishy. I’m glad you received your Boston Market card.
No, I will not use it anymore. My friend also had a bad experience with them, and she will not use them anymore, either.