My post about the hassle I went through to redeem a $2 gift card from Subway generated a storm of comments, including this one from a reader named Summer Sweetie:
I appreciate your steadfast effort to breakdown the bad Subway tactics. I do hope that the cashier didn’t have to pay for their company’s error but in the case that they did I hope the next time you go you add something to their tip jar. Working in the food industry myself it makes me upset with my employers when I’m made to look like a fool to a customer, but it’s even worse if I have to pay for their mistake.
As it turns out, of the 30 readers who left a comment on this post, only 5 had trouble with their own cards. Another 10 had no problem and 15 either had not tried their cards or did not receive a card. I’m glad to hear most people did not have any trouble with their cards. Subway has been (slightly) redeemed, in my eyes.