I am not sure if you know the answer to this, but I read your blog and I thought that you might know! I have been shopping at King Soopers for 5 years and yesterday, for the first time, they refused to let me stack manufacturer coupons with store coupons. I got a ‘tude from the checkout girl as she handed me back all of the coupons that wouldn’t work.
Do you know if there has been a change in policy? I was annoyed at the time and ended up paying more than I had intended, because I was flustered and just put the coupons back in my organizer.
Thanks for any info that you might have!!
Lori, I don’t shop at King Soopers (the nearest store is 30.6 miles away) but it sounds like your grocery store got burned one too many times by fake coupons. Or perhaps the store managers or owners simply decided not to let shoppers combine manufacturer and store coupons. A third possibility is that the particular cashier you dealt with took out on you her crummy day.
Here are seven things to do.
1. Check the store’s coupon policy online. I could not find it on the company’s website, but Springs Bargains shares the response she received via email from corporate. The policy is fairly strict, but does allow stacking manufacturer and store coupons.
2. Email King Soopers’ corporate arm and bring in the response the next time you shop (if you go back).
3. Find the manager first and ask him what the store’s coupon policy is. Share your experience and ask him/her if the policy has changed.
4. Try another cashier.
5. Complain to King Soopers customer service. Seeing how the cashier did not adhere to the store’s policy, you may be in for a coupon or sincere apology.
6. Hand over your manufacturer coupons first, then your store coupons. Word on cyberspace is that this tactic often results in being able to use more of your coupons.
7. Register your King Soopers loyalty card online, then load coupons onto it directly using the grocer’s website.
What would you do if you were in Lori’s shoes? Contact me with your success or failure story!