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This is a post by BargainBabe.com writer Yazmin Cruz.
Reader Sharon has a tip and question for all of us.
Was wondering if anyone else has had trouble with EBates automatically issueing cash back credits? I have spent more time and aggravation dealing with this, and all is rectified now, but just wanted to warn others to keep track of what they purchase through EBates, and make sure they get credit where credit is due!
We want to know as well. Have you had trouble getting your cash back? I do very little online shopping. When I do shop online, I use Ebates. I haven’t had any problems so far. After every purchase I’ll go back to make sure I receive credit. It usually takes 24 to 72 hours for the site to reflect the cash earned.
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February 16th, 2012 at 9:52 am
Haven’t had any problem…Credits do usually show up within 3 days.
February 16th, 2012 at 10:58 am
My account shows a credit for only 1 out of about 12 purchases for last year. I haven’t called and don’t look forward to it. I finally started taking a camera photo shot of the tracking number because it didn’t stay on the screen long enough to write down. I know you can check back on their website but it only goes back a few months.
February 16th, 2012 at 11:02 am
I have always gotten my cash back credit for my purchases, but the big fat check sure does take a long time to get delivered (I know not exactly the issue discussed),
February 16th, 2012 at 11:13 am
Lately they din’t post most of my credits, so I contacted them and they were posted on my account within a day or two (you can request missing credits on ebates web page -see contact us tab).
February 16th, 2012 at 11:14 am
I have had trouble getting my credit also, but I kept sending emails to their help dept. You really have to be careful not to leave the stores website and then go back to it without going through ebates, I lost a few credits by not doing that.
February 16th, 2012 at 11:48 am
@Brandon I agree. It sure does take a while.
February 16th, 2012 at 11:51 am
@fran I’d contact them sooner, rather than later. You don’t want to give them any ammunition to withhold your credits.